April 19, 2021 by Marybeth Hays and Steve Cunix
consumer needs, Marybeth Hays and Steve Cunix, retailers
2021, Issue 04-19-2021, Issues
To meet consumer needs, retailers must go beyond functional over-specialization, freeing merchants to see a bigger picture. Consumers, we all know, want a frictionless experience across all touchpoints. They’re increasingly intolerant of out-of-stocks. They’ve become empowered, thanks to revolutions driven by digital technologies and the COVID-19 pandemic. Retailers, we all know, must become even more
April 19, 2021 by Max Liebmann
COVID-19, Max Liebmann, New Zealand
2021, Issue 04-19-2021, Issues
February was a bit of a hiccup in terms of New Zealand’s COVID-19-free streak as it saw an abrupt three-day lockdown in Auckland exclusively. The city was at level three, which meant that people had to stay at home and could only leave for essential services. In New Zealand this means only visits to the
April 19, 2021 by Victor Alessandro
category management, Victor Alessandro
2021, Issue 04-19-2021, Issues
It has been 30 years since category management was introduced to the U.S. market at H-E-B. In the early years of category management, retailers experienced significant incremental gain in sales, gross profit, market share, inventory investment and ROI. It aligned merchandising strategies and tactics, created an environment that encourages fact-based decision making, created greater efficiencies
March 22, 2021 by MMR
Amazon Fresh
2021, Issue 03-22-2021, Issues
SEATTLE — Amazon is moving closer to a wide-scale rollout of its Amazon Fresh grocery format after opening its 11th location in Bloomingdale, Ill. According to a report by Bloomberg, Amazon has at least 28 more locations in the works in markets spanning the country from Sacramento to Philadelphia. Amazon would confirm only five upcoming
March 22, 2021 by MMR
American Rescue Plan, retailers
2021, Issue 03-22-2021, Issues
WASHINGTON — Retailers welcomed the passage of the $1.9 trillion American Rescue Plan signed into law by President Biden on March 11, paving the way for the first wave of $1,400 coronavirus stimulus payments to millions of Americans. Retailers also applauded language in the legislation aimed at accelerating the pace at which Americans are vaccinated
March 22, 2021 by MMR
Kroger, Mike Donnelly
2021, Issue 03-22-2021, Issues
CINCINNATI — Kroger Co. executive vice president and chief operating officer Mike Donnelly is retiring later this spring, the company said earlier this month, adding that a succession plan will be announced at a later date. Donnelly has spent more than 42 years with Kroger. “With his relentless focus on the customer, Mike has led
March 22, 2021 by MMR
Dave Kimball, Mary Dillon, Ulta Beauty
2021, Issue 03-22-2021, Issues
BOLINGBROOK, Ill. — Ulta Beauty president Dave Kimbell will succeed Mary Dillon as chief executive officer and will be nominated to stand for election to the company’s board of directors, according to the company. Dillon will transition to the role of executive chair of the board of directors. Kecia Steelman, currently chief store operations officer,
March 22, 2021 by MMR
combination store, Dollar Tree
2021, Issue 03-22-2021, Issues
CHESAPEAKE, Va. — Dollar Tree Inc. sees a new format that combines features of its two brands as offering significant growth potential. The format brings together Family Dollar’s value and assortment with Dollar Tree’s “thrill of the hunt” and fixed price point — creating a new strategic store format targeted for small towns and rural
March 22, 2021 by MMR
record sales, Target
2021, Issue 03-22-2021, Issues
MINNEAPOLIS — Target Corp. experienced record sales and profit growth in 2020, and it is gearing up its investments to build on that success this year and beyond. As executives pointed out during the company’s financial community meeting earlier this month, the COVID-19 pandemic created unprecedented and unimagined challenges for Target and other retailers. But
March 22, 2021 by MMR
Christina Hennington, Target
2021, Issue 03-22-2021, Issues
MINNEAPOLIS — Christina Hennington has been named executive vice president and chief growth officer at Target Corp., in one of a number of leadership changes the company announced recently. “At the core of Target’s success is the most talented team in retail,” Target chairman and chief executive officer Brian Cornell said. “I’m confident these moves
March 22, 2021 by MMR
mass market retailers, vaccines
2021, Issue 03-22-2021, Issues
NEW YORK — The fight against COVID-19 has reached a new stage as vaccines have become more available. And mass market retailers have stepped up to take a major role in administering the medicines, particularly in underserved communities. CVS Health, for instance, recently nearly doubled the number of states where selected locations are offering vaccines
March 22, 2021 by MMR
GIANT, Glennis Harris, John Ponnett
2021, Issue 03-22-2021, Issues
CARLISLE, Pa. — Earlier this month, the GIANT Co. named Glennis Harris as senior vice president of customer experience to replace John Ponnett, who is retiring April 2. An experienced retail leader with more than 20 years of experience, Harris, in her new role, will oversee all stores and the company’s e-commerce fulfillment centers as