Retail Rx embraces change

PALM BEACH, Fla. — Change, both confronting it and creating it, emerged as a powerful theme of the National Association of Chain Drug Stores Annual Meeting, which was held here last month. The theme of change was clearly on display in the remarks made during the Business Programs by NACDS chairman of the board Alex

Haag becomes president at WinCo

BOISE, Idaho — WinCo Foods has promoted Grant Haag to company president. Haag, who most recently was the company’s senior vice president of department operations, is also set to become chief executive officer after one year, when current CEO Steven Goddard officially steps down. The company said the succession plan was the result of a

The new retail imperative: deliver personalized experiences

LAS VEGAS — To stay relevant in today’s competitive market, retailers must truly know their customers and speak to them in way that is not only personalized but also truly personal, Stuart Aiken, Kroger Co. group vice president and chief executive officer of 84.51°, told attendees last month at IRI’s Growth Summit 2018 at the

High standards inspire Amazon

High standards inspire Amazon late last month reported extraordinarily robust financial results for the quarter ended March 31. Sales at the e-commerce and technology company jumped 43% to $51 billion, while net earnings more than doubled to $1.6 billion. With ad revenue and Amazon Web Services showing notable strength, the company generated gains across the board. Of particular

Recounting the rise of Dollar General

Recounting the rise of Dollar General

Many companies today embrace some form of continuous improvement process, under which they strive to make their products, services and systems better over time. The CIP concept seems very professional and corporate, but former Dollar General Corp. chief executive officer Cal Turner Jr. had a blunter version of the same idea. “Would you like to

Muller to take reins

ZAANDAM, Netherlands — Dick Boer, chief executive officer of Ahold Delhaize, will retire July 1. He will be succeeded by Frans Muller, who currently is deputy CEO and chief integration officer. Together, the two executives were co-architects of the merger of the two international grocers in 2016. “We thank Dick for his leadership and dedication

Health care deal eyed by Walmart

NEW YORK — Walmart and Humana are discussing ways to forge a closer health care partnership, including a possible acquisition of the health insurer. The potential deal, which was first reported by The Wall Street Journal, comes on the heels of other brewing mega-mergers, including CVS Health’s planned acquisition of Aetna Inc., as well as

Kroger to add 11,000 employees

CINCINNATI — Kroger Co. said this month that it plans to hire 11,000 employees to fill jobs across its supermarket divisions, including nearly 2,000 management positions. The job growth figures do not include jobs created as a result of capital investment, such as temporary construction jobs, or increases due to the company’s mergers, according to