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Janey Whiteside

Whiteside is customer officer of the year

Whiteside is customer officer of the year

BENTONVILLE, Ark. — Wal­mart recruited Janey Whiteside three and a half years ago to fill the newly created position of chief customer officer, a title that came with a mandate to build innovative services and solutions that help customers live better. For Whiteside and her team, that meant getting to know customers better. “Customer needs

Walmart+ adds Rx savings to list of perks

Walmart+ adds Rx savings to list of perks

BENTONVILLE, Ark. – Walmart is adding savings on prescription drugs to the list of perks offered to its Walmart+ members. The new members-only prescription savings program is called Walmart+ Rx for less, the retailer said Monday. “With Walmart+ Rx for less, we’re providing incredible value to Walmart+ members on the prescriptions they rely on most,”

Walmart reimagines its store concept

Walmart reimagines its store concept

BENTONVILLE, Ark. — Walmart has reimagined its Supercenter format to make it easier to navigate and more consistent with its omnichannel strategy. “We’re always listening to our customers and innovating our in-store, online and mobile experiences to meet and exceed their expectations,” Walmart executive vice president and chief customer officer Janey Whiteside explained in a

Walmart to host drive-in movies

Walmart to host drive-in movies

BENTONVILLE, Ark. — Walmart will turn the parking lots of about 160 of its stores into temporary drive-in movie theaters beginning this month, the company said on Wednesday. Created in partnership with the Tribeca Film Festival, the Walmart Drive-in experience will take place from August 14 through October 21, and will involve 320 showings of

Walmart reshapes marketing team

BENTONVILLE, Ark. — Wal­mart has been reconfiguring its marketing team following the August 30 departure of Barbara Messing, who returned to the San Francisco Bay Area after serving as the company’s chief marketing officer for a little over a year. Michael Francis, a former chief marketer at both Target Corp. and Dreamworks, is joining Walmart

Walmart CMO Barbara Messing to depart

Walmart CMO Barbara Messing to depart

BENTONVILLE, Ark. — Walmart chief marketing officer Barbara Messing, who joined the company in July 2018, plans to leave at the end of this month. Walmart’s marketing team will be reconfigured following Messing’s departure on August 30, according to published reports, which cited an internal memo from chief customer officer Janey Whiteside. Among the changes: