BENTONVILLE, Ark. — Walmart recruited Janey Whiteside three and a half years ago to fill the newly created position of chief customer officer, a title that came with a mandate to build innovative services and solutions that help customers live better. For Whiteside and her team, that meant getting to know customers better. “Customer needs
BENTONVILLE, Ark. — Walmart is bringing back its month-long “Black Friday Deals for Days” sales event this November. And this year Walmart+ members will get early access to the deals. “We continue to build Walmart+ to be the ultimate life hack for our customers,” Walmart U.S. chief customer officer Janey Whiteside said on Monday “That
BENTONVILLE, Ark. – Walmart is adding savings on prescription drugs to the list of perks offered to its Walmart+ members. The new members-only prescription savings program is called Walmart+ Rx for less, the retailer said Monday. “With Walmart+ Rx for less, we’re providing incredible value to Walmart+ members on the prescriptions they rely on most,”
BENTONVILLE, Ark. — Walmart has reimagined its Supercenter format to make it easier to navigate and more consistent with its omnichannel strategy. “We’re always listening to our customers and innovating our in-store, online and mobile experiences to meet and exceed their expectations,” Walmart executive vice president and chief customer officer Janey Whiteside explained in a
BENTONVILLE, Ark. — Walmart will turn the parking lots of about 160 of its stores into temporary drive-in movie theaters beginning this month, the company said on Wednesday. Created in partnership with the Tribeca Film Festival, the Walmart Drive-in experience will take place from August 14 through October 21, and will involve 320 showings of
BENTONVILLE, Ark. — Walmart has launched a new service, called Express Delivery, that promises to let consumers order from a wide range of products and have them delivered to their doors in less than two hours. Walmart said Thursday that it had accelerated the development of the service in the wake of the Coronavirus pandemic.
BENTONVILLE, Ark. — Walmart has been reconfiguring its marketing team following the August 30 departure of Barbara Messing, who returned to the San Francisco Bay Area after serving as the company’s chief marketing officer for a little over a year. Michael Francis, a former chief marketer at both Target Corp. and Dreamworks, is joining Walmart
BENTONVILLE, Ark. — Walmart chief marketing officer Barbara Messing, who joined the company in July 2018, plans to leave at the end of this month. Walmart’s marketing team will be reconfigured following Messing’s departure on August 30, according to published reports, which cited an internal memo from chief customer officer Janey Whiteside. Among the changes:
BENTONVILLE, Ark. — Walmart has recruited two women to fill executive posts, including the newly created position of chief customer officer. That post is going to Janey Whiteside, an American Express Co. veteran who is set to assume her new position on August 1. Whiteside spent more than two decades at American Express, most recently