SATIS_1170x120_1-25-21

MMR

Target’s Sando lauded as Top Merchant

Target’s Sando lauded as Top Merchant

MINNEAPOLIS — Target’s stunning financial success in recent years is the fruit of several inspired strategic decisions, including executing a thoughtfully curated merchandising assortment that spans categories and has been paramount to the evolving consumer needs over the past year. Jill Sando, a 24-year company veteran and now chief merchandising officer, has played a central

Whiteside is customer officer of the year

Whiteside is customer officer of the year

BENTONVILLE, Ark. — Wal­mart recruited Janey Whiteside three and a half years ago to fill the newly created position of chief customer officer, a title that came with a mandate to build innovative services and solutions that help customers live better. For Whiteside and her team, that meant getting to know customers better. “Customer needs

Amazon Unsurpassed as Omnichannel Retailer

Amazon Unsurpassed as Omnichannel Retailer

SEATTLE — Amazon has revolutionized American retailing. Already by far the dominant force in e-commerce, over the past five years the online behemoth has made serious moves to develop its brick-and-mortar presence and become a major player in omnichannel grocery retailing. With vast resources, a keen strategic grasp of the opportunities before it and a

Dermatology and retail event held in New York

Dermatology and retail event held in New York

NEW YORK — L’Oreal Dermatological Beauty Brands and Racher Press Inc., publisher of MMR and Chain Drug Review, recently hosted The First Annual Dermatology and Retail Alliance, powered by CeraVe. The all-day event, held at L’Oreal’s headquarters in Manhattan, focused on how retailers can tap the benefits of building a sustainable alliance of dermatology and

‘Most Influential Women’ honored at event

‘Most Influential Women’ honored at event

CHICAGO — Mass Market Retailers recently hosted an in-person event to honor the outstanding executives who were identified by the publication as the industry’s Most Influential Women in 2021. The event included a panel discussion moderated by WSL Strategic Retail’s CEO and Chief Shopper Wendy Liebmann and featuring Rite Aid executive vice president and chief

Hartsig discusses makeup of the ‘new Bed Bath & Beyond’

Bed Bath & Beyond executive vice president and chief merchandising officer and Harmon Stores president Joe Hartsig spoke to MMR editor-in-chief Jeffrey Woldt about the company’s three-year revitalization plan. This is an excerpt of an interview that can be watched at massmarketretailers.com/category/videos. WOLDT: It’s Bed Bath & Beyond’s 50th anniversary at the same time that

Walmart’s stature is undeniable

Our critics have occasionally pointed out that MMR, a supposedly objective business publication, unduly praises the accomplishments of Walmart, giving that extraordinary mass retailer credit for real or imagined successes out of proportion to any semblance of reality. This is true. But it is a truth heavily supported by the facts. The facts, in this

Merlo changed CVS into a health care company

WOONSOCKET, R.I. — MMR’s sister publication Chain Drug Review has honored Larry Merlo, chief executive officer of CVS Health, with its Lifetime Achievement Award. It was not a difficult decision. In 10 years as CVS’ CEO, Merlo has remade the company, leading it into the next generation of health care while simonizing its appeal to

1 2 3