A new report from FMI elucidates the journey that the nation’s supermarkets have been on for the past 12 months and sheds light on their prospects. Based on survey responses from 52 member companies, representing some 40% of the industry, “Receipts From the Pandemic” charts the effects of the disruption in the marketplace triggered by
In the first of three episodes leading up to the NACDS Annual Meeting later this month, Video Forum talks with Rick Keyes, president and CEO of Meijer Inc., about his year as the association’s chairman. Among the topics discussed are chain pharmacy’s response to COVID-19, other issues of importance to the industry and NACDS’ ability
Jocelyn Konrad, executive vice president and chief pharmacy officer at Rite Aid, tells this week’s Video Forum about the drug chain’s efforts to combat COVID-19, including robust testing and immunization programs. She also addresses lessons learned from the pandemic, Rite Aid’s innovative approach to health and wellness, and the future of retail pharmacy.
In this week’s Video Forum, Micah Cost, who in February succeeded Laura Cranston as chief executive officer of the Pharmacy Quality Alliance, talks about what attracted him to the organization and his agenda for 2021. Cost details PQA’s ongoing efforts in three key areas — quality measures, research and education.
John Standley, who joined Walgreens as president last August, talks about changes under way that will strengthen the drug chain’s position in pharmacy, health care and retailing. Among the subjects Standley addresses in this week’s Video Forum are Walgreens’ expanding partnership with VillageMD, the retailer’s revamped loyalty program, and its big investment in digital
CVS Health has issued its annual Health Trends Report and, unsurprisingly, it foresees a growing role for community pharmacy in the years ahead. The past 12 months have been a watershed for members of the profession, with pharmacy operators across the United States stepping up to help patients and customers cope with fallout from the
WOONSOCKET, R.I. — For Karen S. Lynch, health care is personal. On National Caregivers Day in late February, she shared some thoughts on LinkedIn about her aunt Millie, whom Lynch, when she was in her early 20s, looked after, and recalled the difficulties in navigating the complexities of the American health care system. “Ultimately, those
Health Mart president Eyad Farah tells this week’s Video Forum about the franchised drug chain’s efforts to help patients maintain their health and well-being through the COVID-19 pandemic and beyond. Farah, who also heads Health Mart Atlas, McKesson Corp.’s pharmacy services administrative organization, addresses enlarging the scope of pharmacy practice, the transformative effect of digital
In this week’s Video Forum, Tom Furphy, a former Amazon executive who played a pivotal role in launching the company’s H&BA and grocery businesses, talks about recent developments at Amazon and the competitive edge it has with Subscribe & Save. Now chief executive officer of Replenium and managing director and CEO of Consumer Equity Partners,
In this week’s Video Forum, AmerisourceBergen group vice president of corporate partnerships Claire Biermaas and vice president of strategic solutions Mike Amante discuss the health services company’s efforts to cement its position as an essential partner for its top customers. The executives outline how AmerisourceBergen’s design thinking process results in a shared strategic vision.
When Andy Jassy succeeds Jeff Bezos as chief executive officer of Amazon in the third quarter of 2021, the transition will mark the end of an era at a company that has made it a habit to reexamine customer needs, challenge long-held assumptions and upend established ways of doing business. Amazon’s ability to act as
With the Biden administration and the 117th Congress in place, we asked Steve Anderson, president and chief executive officer of the National Association of Chain Drug Stores, to share his thoughts about the current state of the nation’s government and politics, and what it means for retail pharmacy. Implications of last month’s riot on Capitol