NEW YORK — The COVID-19 pandemic has left few major business sectors untouched, and retail — as well as the supplier community that serves it — is adapting to a landscape transformed by profound changes in consumer behavior and priorities. To help the industry navigate these uncharted waters, Chain Drug Review and Mass Market Retailers
Editor’s note: In the ninth installment of their continuing series, Alice Wang and Ed Rowland, joined by longtime colleague and advisor Alf Luo, examine the impact of COVID on the Chinese pet care world accelerating trends already in place before the Pandemic. Part one is available here. Part two is available here. Part three is
Retailing, it can be safely and accurately argued, appears to have emerged as the least cohesive segment of the U.S. business community. A case in point: the brouhaha over the wisdom of compelling customers and staffers to wear protective masks while on the premises. By any standard of measurement, wearing masks will do no harm.
The impact on retailers of the COVID-19 pandemic has varied considerably, even among sellers of essential products. Ahold Delhaize is one of the companies that, in the words of president and chief executive officer Frans Muller, has managed to “translate this unprecedented demand … into outstanding results.” Speaking after the release of Ahold Delhaize’s second