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ISSAQUAH, Wash. — Costco Wholesale Corp., even more than most retailers, has a business model built around efficiency. The company offers a limited selection of products, most of them available in only the most popular flavor, color or size, which results in high sales volumes and rapid inventory turns. Combined with the operating efficiencies achieved
GRAND RAPIDS, Mich. — Meijer Inc.’s guiding philosophy is the “virtuous cycle,” meaning it turns growth and profitability into community investments. Its communities in turn thrive and boost business at Meijer, perpetuating the cycle. “When we invest in our communities and customers and give them popular offerings, whether digital shopping or locally produced items or
MINNEAPOLIS — Target’s stunning financial success in recent years is the fruit of several inspired strategic decisions, including executing a thoughtfully curated merchandising assortment that spans categories and has been paramount to the evolving consumer needs over the past year. Jill Sando, a 24-year company veteran and now chief merchandising officer, has played a central
BENTONVILLE, Ark. — Walmart recruited Janey Whiteside three and a half years ago to fill the newly created position of chief customer officer, a title that came with a mandate to build innovative services and solutions that help customers live better. For Whiteside and her team, that meant getting to know customers better. “Customer needs
SEATTLE — Amazon has revolutionized American retailing. Already by far the dominant force in e-commerce, over the past five years the online behemoth has made serious moves to develop its brick-and-mortar presence and become a major player in omnichannel grocery retailing. With vast resources, a keen strategic grasp of the opportunities before it and a
WASHINGTON – Retail sales for the 2021 holiday season totaled $886.7 billion, up 14.1% over 2020 and easily beating the National Retail Federation’s forecast, the retail trade group said on Friday. That number, which includes $218.9 billion in online and other non-store sales (up 11.3%) but excludes sales at automobile dealers, gasoline stations and restaurants,
WOONSOCKET, R.I. — Mario Rivera has joined CVS Health as senior vice president of Supply Chain, reporting to Michelle Peluso, executive vice president and chief customer officer, CVS Health and co-president, Retail. He will be responsible for their supply logistics, distribution, inventory, omnichannel and engineering, as CVS Health looks to transform its supply chain operations
CHICAGO — Amazon took the top spot in dunnhumby’s latest ranking of the nation’s top grocery retailers, with H-E-B following in second place and Market Basket leapfrogging three retailers to take the third spot away from Trader Joe’s. Wegmans held onto the fourth spot for a second year in a row. “The pandemic has massively
MMR‘s sister publication, Chain Drug Review, has named the National Association of Chain Drug Stores its Retailer of the Year. The designation might seem odd for an association, but NACDS is an organization comprised of retailers, with C-suite executives from member companies comprising the board of directors. This edition of Video Forum features three of
ARLINGTON, Va. – The National Association of Chain Drug Stores (NACDS) on Friday lauded the Biden Administration for initiating action to rein in direct and indirect remuneration (DIR) fees and pledged continued vigilance to optimize the regulatory proposal for the benefit of seniors and for the viability of the pharmacies that serve them. Steven Anderson “DIR fees
DEERFIELD, Ill. — Walgreens Boots Alliance far surpassed analysts’ expectations for first quarter profits, as adjusted earnings per share jumped 53.2% to $1.68. Wall Street’s consensus forecast for adjusted EPS was $1.33. With customers flocking to stores for COVID vaccines and tests, sales for the period ended November 30 climbed 7.8% from the year-ago quarter
BENTONVILLE, Ark. — Walmart is scaling up its InHome delivery service, with plans to make it available to 30 million households (up from 6 million today) by the end of the year. To that end, the company said Wednesday that it plans to hire more than 3,000 associate delivery drivers this year and will build